Privacy Policy for Appnicorn Digital

At Appnicorn Digital, operated by Appnicorn Sdn. Bhd., we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal data. Our operating market is global, and we ensure adherence to privacy regulations in all regions we serve.

1. Data Controller

Appnicorn Sdn. Bhd.
Address: 75-3, Jalan Radin Bagus, Bandar Baru Sri Petaling, 57000 Kuala Lumpur, Malaysia.
Email: hello@appnicorn.com

As the data controller, we determine the purposes and methods of processing your personal data.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, company name, etc.
  • Usage Data: IP address, browser type, location, pages visited, and time spent on the site (via cookies and analytics).
  • Transaction Data: Billing information, payment details, and purchase history.
  • Marketing Preferences: Preferences for receiving marketing communications.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and manage our services.
  • To personalize your experience on our website.
  • To communicate with you regarding inquiries or support requests.
  • To process transactions and issue invoices.
  • To send marketing materials, with your consent.
  • To analyze website performance and improve our services.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: When you provide explicit consent (e.g., subscribing to a newsletter).
  • Contractual Obligation: To fulfill a service you request.
  • Legal Obligation: Compliance with applicable laws.
  • Legitimate Interests: To improve our services or protect our legal rights.

5. Sharing Your Data

We may share your personal data with:

  • Service Providers: For payment processing, email marketing, hosting, etc.
  • Legal Authorities: To comply with legal obligations or respond to lawful requests.
  • Business Partners: When necessary for collaboration (with your consent).

We ensure all third parties adhere to GDPR and sign Data Processing Agreements (DPAs) where applicable.

6. Your GDPR Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“Right to be Forgotten”).
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured format.
  • Objection: Object to certain data processing, such as direct marketing.
  • Withdraw Consent: Revoke previously given consent at any time.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies may collect:

  • Usage patterns and preferences.
  • Information to provide personalized content.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Security Measures

We implement robust technical and organizational measures to protect your data, including:

  • Encryption of sensitive information.
  • Regular security audits.
  • Secure hosting environments.

10. International Data Transfers

As a global company, we may transfer your data to countries outside the EU. We ensure such transfers comply with GDPR.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

Contact Us

For privacy-related inquiries, contact:

Appnicorn Sdn. Bhd.
Address: 75-3, Jalan Radin Bagus, Bandar Baru Sri Petaling, 57000 Kuala Lumpur, Malaysia.
Email: hello@appnicorn.com

This policy ensures compliance with GDPR while safeguarding your privacy across all regions we serve.